The Bungalow is all about luxury, privacy, and the view which is unbeatable. I had to call him to ask him where he had us going. Aside from that, the dinner was great and Teresiann was a pleasure to work with. They will have to improve their smiles and their service. Oh I forgot to mention that the male toilet is situated next door.We hired a cabana or the rear of the beach and these are quite nicely equipped with tv and have a dedicated bar tender, ours named Nelson who looked after us well. He came from Mexico to help the hotel train the employees and he was amazing. Chairman Overwater Bungalows Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. Situated on a private beach in Antigua, lies The Chairman Overwater Bungalows –a bucket list vacation for adults. My wife was reduced to tears at least three time whilst complaining . It is refreshing to know that your holiday began brilliantly with a smooth check-in to your comfortable room and continued with flavorful cuisine throughout your stay. This was treacherous when wet and particularly so around the pool so tread super carefully. We spoke to many guests most of whom had had problem after problem. Bungalow was an experience of a lifetime!More. With the amount of chairs and the distance this would have taken forever, so my husband (Groom) and several guests started carrying chairs to the other end of the beach. Everyone goes above and beyond to please the guests. We are elated to know that you began your special vacation with the luxury of our Overwater Bungalows.The joy you expressed for having hospitality hosts, well kept and cleaning room and all-around exceptional service speaks volumes to us.Your commendations are appreciated and will be shared with our hosts, especially Sheldon, William, Tomekia, and Kumon as they take pride in providing memorable holidays. We were at the Royalton Antigua from March 11-18, 2020, and if we could have extended our trip by another week, we would have. On the bright side the buffet restaurant was more than adequate for breakfast, but not so good for lunch and dinner, food often cold unless it is cooked to order. The staff checked in me to see how I was doing and made sure I was okay. I'll start by saying I can see the potential of this resort becoming 5 start eventually, but right now they have some work to do. This never happens here.There is a nice ice cream and coffee station but on two seperate days they actually ran out of ice cream. Keep up the great job!!!!! Couldn’t see hardly any vegetation and not even the sky. Shout out to Doreen, Tashanie, Shannon for being Attentive to some of the Divas.. We stayed 9/19/2019 thru 9/23/2019. Regretfully, the inconvenience you encountered was not the vacation we wished for you to have and we apologize. I've been to many all inclusives and by far, there are just too many kinks that need to be worked out. There is entertainment but it is sporadic and it ends just when things are getting fun. Nestled into the Five Islands Village, guests can enjoy the luxuries of a secluded overwater bungalow, with all of the creature comforts of a large-scale resort. Has the potential of being a 5* eventually. Small BBQ at the beach, but fairly limited food in choice and often no plates. The only really good part of our stay was Jorge. See 1,087 traveler reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. Simson, Shamoy and Emerson gave my husband and exceptional service. Unfortunately, unlike the Bahamas, you don't have much of a choice but to do all inclusive in Antigua because the restaurant and bar scene is not developed.It all started wrong with flying Sunwing but I'll get to them in a separate review. She got me the best rub for my pain and cold. We had to wait longer get our bags and because of this, we were unable to go to the beach and catch some rays. We felt very safe. Note: The overwater bungalows at Royalton Antigua are incredibly sought after – for the 2021 season you should really reserve your stay as soon as possible. Dear Lawrencek220,Thank you for choosing our resort for your recent vacation and taking the time to share your experience with us.We are appreciative of your comments highlighting our well-kept grounds, scenic location, stunning beach, well-equipped gym and the hospitality of our hosts, especially Jorge who made your stay memorable; he will certainly be commended for a job well done.It is regrettable to learn of the shortfalls experienced during your stay and for such, we extend our sincerest apology; this is certainly not the experience we hoped or you.Your comments were noted and shared with the relevant personnel and our team is currently improving the standard delivered by implementing additional training and other resources throughout the resort as we continually aim to deliver exceptional experiences to all of our guests.Whilst an apology cannot change the outcome of your stay it is our sincerest hope that you will return to us granting the opportunity of providing you with a stay that will most certainly surpass your last and change any negative perceptions you may have of our resort. We arrived at 3 PM and we were constantly lied to as to when our room would be ready. Take a look through our photo library, read reviews from real guests and book now with our Price Guarantee. The people are awesome the food is good. In fact, the staff is not smiling anywhere in the hotel, this is the first time I see this. Vous recevrez même des promos et des offres discrètes en vous abonnant à notre newsletter. He told us that he would leave the reservation details on our in room message service on our TV. Royalton Antigua Resort and Spa. Finally, the wedding planning. We had to get bottled water from the bar as our requests to the concierge for the mini bar to be restocked were ignored. The room and views are fabulous and Surge has gone above and beyond to make this a trip of a lifetime! He never did. Although the open air feel is nice, the resort begs for an enclosed space because the mosquitos were horrible. Royalton Antigua is comprised of two distinct sections, all unique to the guests’ needs and vacation styles. We look forward to your return to create more memorable holidays. The Caribbean restaurant was so so but again, cold food. At first, it was a half hour and so on till we got delayed in getting our room 2 hours later. Private Location Royalton Antigua’s Chairman Overwater Bungalows are nestled perfectly on Deep Bay, Antigua –an unspoiled private beach next to some of the area’s most breathtaking waters. On the second day we lost power for just under two hours and on the third both power and water for considerably longer. Prices are the average nightly price provided by our partners and may not include all taxes and fees. The resort is clean and the staff goes above and beyond. Rewarding guests should be a thank you for repeat use of the Royalton Brand, not something you purchase. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Book Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village on Tripadvisor: See 1,089 traveller reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. Don't go to the buffet for lunch or dinner, it's a bad choice. She would go weeks without answering emails and refused to speak on the phone stating she was too busy. FACILITIES & THINGS TO DO: The resort has … Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. Allison, who is located in Canada reached out with a spreadsheet for me to complete and submit back to her. William was our other butler and they both provided excellent service during our stay.Extra shout out and thank you to Surage, Manager. Kind Regards, Royalton Antigua, Management Team. Star rating: 5 stars; Why we love it: The overwater bungalows here have glass floors, so you can see straight to the bottom of the … PRICES: Check out all the details – prices, reviews and more photos, on the booking page here. Experience upscale luxury in the privacy of your very own Overwater Bungalow on the scenic shores of Deep Bay at the newest resort in the TravelSmart portfolio, Royalton Antigua. We’ll even let you know about secret offers and sales when you sign up to our emails. Ask kim b about Royalton Antigua Resort & Spa, Ask 195201 about Royalton Antigua Resort & Spa, Ask JamaicaReady07 about Royalton Antigua Resort & Spa, Ask jammininantigua about Royalton Antigua Resort & Spa, Ask msbrown0904nyc about Royalton Antigua Resort & Spa, Ask Kellie M about Royalton Antigua Resort & Spa, Hotels near Royalton Antigua Resort & Spa, All Inclusive Hotels in Five Islands Village, Five Islands Village All Inclusive Beach Resorts, All Inclusive Resorts in Five Islands Village, Hotels near American University of Antigua, We compared the lowest prices from 11 websites, We compared the lowest prices from 6 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 8 websites, We compared the lowest prices from 2 websites, We compared the lowest prices from 9 websites, We compared the lowest prices from 16 websites. They had insufficient water so we couldn’t have a steam or sauna,Our main butler was Emerson who is truly a credit. Sad to be leaving paradise but can’t wait to return. Book Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village on Tripadvisor: See 1,087 traveller reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive, ranked #2 of 2 hotels in Five Islands Village and rated 4 of 5 at Tripadvisor. The two staff members in this cafe were amazing, they remembered our coffee, cappuccino and tea orders and were preparing them as we entered. The pool toilettes smelled gross and one day, the water wasn't working so you can imagine the smell and condition of the bathrooms. Some guests were going out at 6am to reserve beds with towels and some beds remained unoccupied for hours due to some of these selfish people.There are several signs on the beach stipulating reserving of beds is prohibited and items would be removed from unoccupied beds. Here, couples are invited to […] Royalton Antigua offers guests the first overwater bungalows in Antigua and Barbuda. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. He was obviously aware of our issues and did everything he could. Royalton Signature … My husband and I visited the resort from August 31st - September 7th with 25 of our friends and family to celebrate of 10 year anniversary with a vow renewal. Visited with friends for a birthday celebration. more. These are truly magnificent but out of our price range. No complaints. Once that was done, my information was transferred to their "off-site wedding coordinator". Credit: Courtesy of Blue Diamond Resorts The all-inclusive, 294-room Royalton Antigua sits on a private beach on Antigua’s Deep Bay. I complained and the desk manager Aaron didn't want to show his face till I started raising my voice. Popular attractions Jolly Beach and Dickenson Bay Beach are located nearby. The staff was ready to address any concerns immediately. Bucket list . Réserver Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village sur Tripadvisor : consultez les 1 090 avis de voyageurs, 1 385 photos, et les meilleures offres pour Royalton Antigua Resort And Spa - All Inclusive, classé n°2 sur 2 hôtels à Five Islands Village et noté 4 sur 5 sur Tripadvisor. Poor buffet except breakfast. Kind Regards,Royalton Antigua,Management tEam. Stay at this 4.5-star luxury property in St. John's. Service In restaurants ran slow. Choose between the family-friendly general … We upgraded to Diamond Club so we could get an ocean view room, which was amazing. Aug 27, 2019 - This Pin was discovered by Linda Dancer-Honeymoons,Inc.. Will I return, I doubt it. From unlimited à la carte dining to signature DreamBed™ mattresses in each well-appointed room, guests can take advantage of Royalton’s All-In Luxury® concept, carefully designed to deliver personalized service. Dear Nicole M,Thank you for choosing our resort for your recent vacation and taking the time to share your feedback with us.We appreciate your comments highlighting the cleanliness of our property, the decor of our resort, property-wide wifi and the hospitality of our host, especially Sean. We look forward to your return as we will continue to create memories of a lifetime, for you. Their paths around the grounds were made of stamped concrete and not pavers. Popular attractions Jolly Beach and Dickenson Bay Beach are located nearby. I went home with 30ish bites.As for entertainment, better bring a few good books. Enjoy free WiFi, free valet parking, and an outdoor pool. She knew where my group members were and made sure we knew where to go on the island to have a great time with the locals. the butler would come and sometimes we wouldn't see him for 1-2 hours before we could order again. However, we were only able to secure one session on our last full day. Start your vacation with front-of-the-line check-in … He was completely amazing and professional. Delivering the highest level of luxury in spacious accommodations with anticipatory service offerings, Royalton’s Chairman … Diamond Club provides you with waiters on the beach who brought you drinks and food - we rarely used this service because we just got our own drinks and food while on the beach but other Diamond Club guests really liked this service. Check in was quick and smooth, the hotel is clean, newly renovated and overall very nice, and luxurious. Prices are calculated as of 11/01/2021 based on a check-in date of 24/01/2021. All in all, the resort is very nice. There is no privacy at all. This is when everything went downhill. Chef Marvin provided us awesome meals and a special lobster meal for the birthday girl. Enter the Overwater Bungalows at # RoyaltonAntigua. I really enjoyed my stay at Royalton Resort. We have to say this is the worst Caribbean holiday we have ever experienced. Our butler, Sheldon, was on duty when we celebrate our anniversary and he prepared an extra special evening for us in our bungalow. FACILITIES & THINGS TO DO: … We’ll even let you know about secret offers and sales when you sign up to our emails. All I could say was fine, as I wasn't going to ruin my vacation so early ater arriving. Now $362 (Was $̶4̶0̶8̶) on Tripadvisor: Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village. Dear Kellie M, Thank you for choosing our resort as your vacation destination and sharing your experience with us. If it were not for him this would have been a one star review.This most definetly was not a 5 star experience. The Royalton Antigua Resort and Spa is located on the western coast of Antigua, an island in the Caribbean. Diamond Club also provided Butler Service at the hotel, which we personally rarely used. Additional amenities and services included are: We are elated to know that you also enjoyed the palatable cuisine, cleanliness, and beauty of the resort, comfort of your room, and the cocktails and dancing in the Sports Bar.Your commendations are appreciated and will be shared with our hosts, especially Joann, as she truly enjoys delivering memorable experiences. Cold food was regularly returned sometimes to come back out still cold . We are delighted to receive your kind words, especially those of about our hosts Simson, Shamoy and Emerson, delivering exceptional service thus delivery and wonderful holiday.Your commendations are appreciated and will be shared with them as they truly enjoy delivering memorable experiences. She made sure we got everything we needed and went above and beyond.Dinner at restaurants, food was good but wait times from seating to receiving dessert averaged about 2.5 hours. The drinks the food were good. Dear kim b, Thank you for making Royalton Antigua your chosen Anniversary destination and sharing this momentous occasion with us. I will do this partly in point form.The GOOD;-Grounds/location-General service employees-Beach-Gym-RoomsThe BADpretty much everything else-Middle/upper management-Quality of construction -Food-Mosquitos (since almost everything is open air)-Check-in efficiency-EntertainmentThis was our first run at an all-inclusive and for me, it was not a good choice. Bucket list . The wait staff were, for the most part, friendly.Af for the quality of the construction of the resort, they must have had a bulk deal on veneer stone because it was everywhere and horribly installed. Now £263 on Tripadvisor: Royalton Antigua Resort And Spa - All Inclusive, Five Islands Village. Cora is knowledgeable, works very hard to make sure the guests are happy and goes above and beyond all customer service expectations. Royalton Antigua Management Team, Marketing at Royalton Antigua Resort & Spa, responded to this review. You had to be on the beach by 7.30am to bag a couple of beds . I had enough for a couple days. Thank you to Claudette our Concierge who was very friendly and always answered all of our questions. When we left at about 6pm I failed to remove a very expensive set of in ear phones.These were never seen again. Royalton Antigua Resort And Spa - All Inclusive: Over the Water Bungalow - See 1,086 traveler reviews, 1,385 candid photos, and great deals for Royalton Antigua Resort And Spa - All Inclusive at Tripadvisor. Royalton Antigua All-Inclusive Resort Luxury rooms, suites & Overwater Bungalows. Every single staff member that we dealt with or just in passing through the resort were all so kind, always pleasant and greeted us with a smile! On the deck we had 2 luxury loungers with umbrella, large infinity pool with jets, the lower deck had over the water hammock and access to the ocean to swim or snorkel. I decided to take things into my own hands and I searched down the onsite wedding coordinator Teresiann. The food was very good and the service from everyone was excellent. Our vacation was absolutely amazing! The Bungalow is all about luxury, privacy, and the view which is unbeatable. Royalton Antigua Resort and Spa – All Inclusive is rated "Good" by our guests. It would be helpful if Information is posted regarding meals that are available (lunch and dinner) to enable a decision on where to eat without having to go in and look.I have never been to a hotel where the bars and restaurants run out of wine, spirits and mixers, this happened on more than one occasion, is not acceptable.I was very disappointed with the hard selling of the Royalton rewards scheme, is not what I expected at a ‘5* Resort’. Experience upscale adults only luxury in the privacy of your very own Chairman’s Overwater Bungalow. One night there was Karaoke and before you know it, the music stopped at 10 pm and everyone was looking around like, "what just happened." Fine again.Next issue, remember the spreadsheet I filled out for Allision, well that was the rooming list for my guest which identified their arrival dates and room types. We are appreciative of your comments highlighting your enjoyment of our overwater Bungalows and the hospitality of our hosts, especially Sylvia and Emerson who made your stay memorable; they will certainly be commended for a job well done.It is regrettable to learn of the shortfalls experienced during your stay and for such, we extend our sincerest apology; this is certainly not the experience we hoped or you.Your comments were noted and shared with the relevant personnel and our team is currently improving the standard delivered by implementing additional training and other resources throughout the resort as we continually aim to deliver exceptional experiences to all of our guests.Whilst an apology cannot change the outcome of your stay it is our sincerest hope that you will return to us granting the opportunity of providing you with a stay that will most certainly surpass your last and change any negative perceptions you may have of our resort. Kind Regards, Royalton Antigua Management Team. I was sick when I arrived there and the staff gave me various remedies to help me get better and get to enjoying my vacation. Plus, with Royalton Antigua Resort and Spa so close to the airport, you can go from the runway to the pool in just 30 minutes. Our partnership with Booking.com allows you free cancellation on most bookings. Yet there were still problems to come. Enjoy free WiFi, free valet parking, and an outdoor pool. I was a little taken a aback because Christian has spoken to this person and told him we were upgraded and to take care of us. Kind Regards, Royalton Antigua Management Team. This is the version of our website addressed to speakers of English in the United States. The water is very calm. Our guests praise the pool and the helpful staff in our reviews. The cabanas also have a safe where during the day we kept various items not in use. It … I thought I should review our holiday at the Royalton Antigua 12/09/2019 – 21/09/2019. Thank you very much Ms. Cora for all your assistance and all your kind words! 10 year weeding anniversary celebration trip, so we treated ourselves to the Over the Water Bungalow and it was so worth it. After the first day we were disappointed with the service and after voicing our concerns Yleana and Surge changed that quickly. Royalton Antigua. The room and views are fabulous and Surge has gone above and beyond to make this a trip of a lifetime! When I asked her for pictures or explanations of various options she could not provide them since she had never been to the resort. Very nice hotel. Stay at this 4.5-star luxury property in St. John's. Ask M8940FRyvonnek about Royalton Antigua Resort & Spa, Beautiful Beach, Excellent Resort and Amazing Service, Ask john c about Royalton Antigua Resort & Spa, Ask Lawrencek220 about Royalton Antigua Resort & Spa, Ask Nicole M about Royalton Antigua Resort & Spa, Ask BrianBathie about Royalton Antigua Resort & Spa, Hotels near Royalton Antigua Resort & Spa, All Inclusive Resorts in Five Islands Village, Resorts on the Ocean in Five Islands Village, All Inclusive Hotels in Five Islands Village, Five Islands Village All Inclusive Beach Resorts, Hotels near American University of Antigua, We compared the lowest prices from 13 websites, We compared the lowest prices from 7 websites, We compared the lowest prices from 14 websites, We compared the lowest prices from 12 websites, We compared the lowest prices from 11 websites, We compared the lowest prices from 10 websites, We compared the lowest prices from 15 websites. We complained strongly and were moved after 3 days. 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