We stayed at Now Saphire last year and walked to town, I am realizing we will not be able to do that from here. Popular attractions Ventura Park Cancun and Petempich Bay are located nearby. Sarah. I’m looking into selecting our room prior to our arrival and paying 70$ USD. The hospitality and warmth of the people keep us coming back. TIA. Hi there – fabulous blog on this resort. - See 14 461 traveller reviews, 13,620 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa at Tripadvisor. I read in your blog about the seaweed. WOW – that is amazing! Hi Brandi, Thanks for reaching out. Feel free to reach out once you are back . Let us know if your group needs any tours as we can offer additional discounts for groups Have a great time! Hi Sarah, Great Blog btw! Your best option if you want to upgrade to Diamond Club is either directly with the tour operator where you purchased the package, OR directly with the resort. I will write back and let you know about our experience, I would love to hear your feedback! Thanks, Hi Weslee, Thanks for getting in touch! The service in the a la carte restaurants was MUCH better in general, but then again the staff there are not nearly as rushed as in the buffet. Hi anyone know the best rooms. Do you know anything about it? Sarah. This means that you are sharing the other restaurants with families staying at The Royalton. Beautiful place with poor service and many hidden trip and fall hazards. i had a dynamite ocean front swim out suite at Breathless last year but looking to try someplace new. more, Lock in the lowest price from these sites. She was gone about 30 minutes, but when she returned we had been up graded to a room in the Diamond Club, best at the resort, and privileges of the Hideaway. Please feel free to let us know the what tours you are interested in and we can get you the all the info you will need as well as discounts Sarah. My email is sarah@playadelcarmen.com and I would be happy to help you and would love to help with the wedding planning as well. In any 5000 sample people, surely there are a few with questionable morals. The food in the restaurants is included, unless you want a lobster or something really over the top (the’ill be clear on what is extra), I wouldn’t budget more for food. If it is not clear at the Royalton, can we walk to an area that is clear, or can we shuttle to the Royalton Cancun and use the facilities there? Hi Paul, Yes, we can book and help you with upgrades and questions I will have a travel guru reach out via email today. We recommend an eco-friendly bug spray while you are here. Can you tell me more a private transfer in a van which would cost much less than taxi. Do you know if it is possible to be added to her wedding party? In the meantime, if there is absolutely anything else please let me know I’d be happy to assist you. YES – we can normally price match deals for the Royalton as long as we get a screen shot with a current date and that the package is equal (same room category, same dates etc.). After navigating your site, I believe you are an agent for the area. You’re welcome . We do have a lot of other options for tours from the Royalton Riviera Cancun if you are interested in anything else. We mostly want to chill, but hope to take the kids on a couple adventures. We will be at the Royalton with our 3 kids (14, 12, 8) over Spring Break next month. If you have any questions at all, let me know and if you book more than one tour, get in touch so we can get you extra discounts. The front desk can help with an upgrade, and they will also be able to let you know about any costs involved. Thank you for posting it. Do you know if the resort can provide a crib? Can be hard to get a drink from a bartender, they won't ask you if you want something.More, Dear finallyretired2015Thank you for your comments on Royalton and we hope you enjoyed your stay. Yes, most restaurants open around that time. The Royalton has plenty of loungers everywhere, so I don’t think you will have a problem finding spots on the beach at any time of the day, it is also a very wide beach so even with a full resort, you won’t feel crowded. Does it just rain non stop in October or is it just brief showers with most of the day being sunny. Last question …lol If we wish to be in an adult area we would have to stay at the Hideaway which will give us access to the whole Royalton family resorts? hi Lindsey, CONGRATS! There is a seaweed problem up and down the coastline from Cancun to Tulum and further. I have however tried to email the hotel on numerous occasions and different email address with no reply. Or do we literally have to buy a tour to get there? The water is not quite as turquoise as it can be in other areas. You can take a fabulous catamaran tour in heavenly waters like Isla Mujeres for example. Hope this helps! Like anywhere, you will get a range of attitudes and some staff will be extra motivated by tips. Sarah. I have read in several reviews to be prepared to tip to get better service, Hi Jamie, You booked the Royalton and not with me?!? We are going to the Royalton Riveria with our three girls over Thanksgiving this year so am preparing! Oh before I forget, I’ve got another question. What kind of excursions would you recommend? hi Sarah just returned from our anniversary trip. This resort is huge. There are about 16 room categories at the Royalton, so you could have booked a Luxury Junior Suite Ocean View. My Honest Review of Grand Palladium Weddings Riviera Maya, It’s National Tequila Day! . I was hoping you’d be able to answer and/or clarify a couple things for me? Great site, awesome information. We are booked there from Nov. 29 – Dec 6 for my wedding. The ocean view rooms means you will be on the inside part of the complex, versus facing the back or side mangroves. My 9 year old ASKED to go on a daily basis. Royalton Riviera Cancun Resort & Spa: No Casino. Thanks for reaching out! They might let you get away with a nice pair of shorts. Sarah. The time share pushers will also befriend as you walk around the resort. I must say if you want a balcony in your room do not face the mangroves. It is rainy season now, so there tend to be more mosquitoes in general during the rainier months. Have a great vacation and let me know if you have any other doubts. Looking forward to hearing from you! Please let me know if you have any other questions. One of our awesome Travel Specialists will be in touch with you shortly, with more details on how to get around town , Hi! At a quick glance it looks like the LUXURY SUITE is a higher room category with the option of having a rooftop with a jacuzzi and pool view. I could either downgrade to the basic room or for the same price get a swim out room. Honestly, if it was me and I could get the swim out in the kids area for the same price, I would consider it. I don’t think the mangrove views are that bad…. It’s a very good choice. I found an amazing deal with an European Agency in Switzerland, But the rest of my Family is in the USA. Royalton Riviera Cancun Resort & Spa Features. our family went there for a wedding. Your room is Ocean View, which means you will be able to see the ocean from your swim out by turning left or right, depending on which building you are. Check the amount of precipitation (anything under 20mm is likely just a shower) and check closer to the actual travel dates, things can change quite quickly…. Book Royalton Riviera Cancun Resort & Spa, Riviera Maya on Tripadvisor: See 14,671 traveller reviews, 14,283 candid photos, and great deals for Royalton Riviera Cancun Resort & Spa, ranked #19 of 40 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. This has me very concerned for several reasons (crowds, loud parties, drunk college kids, exposing my kids to an out of control partying atmosphere, etc). This hotel allows for families of 6 to share the same room which can help save big time on a family vacation. Every section, (Hideaway, Diamond Club and regular Royalton) has a list of activities that vary per day. I was told the Royalton Riviera Cancun is in cancun but from what I’m reading in comments it is Riviera Maya… I asked my booking company and they said it is Cancun… Also we booked the luxury suite ocean view with jacuzzi terrace… I can’t seem to find images of that room, I can only find junior luxury suite. If you are extremely worried about this issue, I would recommend paying the upgrade to the ocean view rooms. You’re going to have an amazing trip! Sorry I didn’t see it sooner; we are headed to the Royalton tomorrow morning. Sarah, I am at the Royalton Riviera and am leaving tomorrow. We have been there several times (November, December & May) and were lucky that there weren’t any. What I am going to do is get one of our expert travel planners to reach out to you. Thanks for getting in touch. Thank you. Do they have kids cups with tops at restaurants or should I pack a few sippy cups for my younger son? Hello K! Hey Connie, we totally understand your worry. The beach is long, wide and the sand is fine and beautiful. Hey Ron, October is rainy season, so yes, expect the forecast to say rain every day. Diamond Club amenities that I wouldn’t want to go without are the personalized check-in (I LOVE this hotel, but check in is always a challenge) and a few extra perks. As well, do we have to pay a fee at the gate coming back if we’re in a taxi? please email for phone number. Any advice would be greatly appreciated! Sarah. I hope that helps. Hi Darrell, Thanks for getting in touch. Hey Sarah, The Royalton is one of our most popular hotels with clients and you’ll soon see why. We have been seaweed-free for well over a year now, so the water is back to normal. Or vacation club, or members club, or privileged membership, or whatever garbage line they are using now to make it not sound so bad. Right outside the sports bar located near the lobby area. Let us know if we can help with quotes or any more info! Unless you wanted something like a very expensive bottle of champagne or something like that. Please let me know if you have any other questions. The included catamaran is a quick 20-minute jaunt and you get a guide. We booked seven-days over New years in the Diamond Club section could you advise as to how busy the hotel will be during this time? Blackjack is in the European style and where the dealer is given only one card before dealing each player’s hand. Have a great vacation and please don’t hesitate to get in touch if you need more help or want to book any tours while you are here! If you have any other questions in the meantime please don’t hesitate to get in touch. I will have one of our expert Travel Specialists reach out to you to give you some honest insight into the best tours for your time of visit. My family is thinking of going to the Royalton the week of October 9th for our 10th anniversary. Hey Erica, WOW congratulations on your anniversary! If you really do want to pay for everything in cash, count on about $100US per person per tour that you wish to participate in (average, some are less, some are more) and another $80 for taxis. I leave a piece of my heart in Mexico, every time I leave there. If you want to request certain rooms, your best bet is with your point of booking and/or the hotel directly. Once you get to the hotel, take a minute and get a drink to help you through the check-in process . If you were there recently, like the last month, I would appreciate your insights. Michelle, we will be traveling there very soon with our kids who are the same ages, and we are also looking to swim with dolphins. I have stayed at many properties in the area and wondering if you can pinpoint Royalton for me – is it a budget hotel? I happened to reserve this trip on a “big name” website which I have never done. Hasta Luego! Hope this helps – have a lovely vacation and next time let us know before booking – we have amazing rates at the Royalton! Each had their own plus and minuses. If you head to the beach, there are certain sports that are included. I have just selected my room using the online room selector and chose Room 1418 do you know if the view is good from this room? Royalton Riviera Cancun Resort & Spa is ranked #39 among luxury hotels in Maya Riviera & The Yucatan by U.S. News & World Report. My wife and I have been empty nesters for almost 12 years and are very familiar with the area. Your email address will not be published. It would be my recommendation for a family getaway or reunion. It is a surprise for my wife for our anniversary and her birthday whilst we are there. However, as you get closer, you get the full view and as soon as you set foot into the lobby, the stunning view of the ocean takes over. The other occupant of … One discussed things to do instead of the beach https://www.playadelcarmen.com/blog/activities-seaweed/ and one of them discusses how to predict and preempt seaweed arriving on the Mexican shores. If I understand there is still an ongoing problem of seaweed at The Royalton and you suggest going further down the coastline ? There are LOTS of options for meat lovers, with separate sections for poultry, beef, pork, seafood and chicken. . Despite a beautiful resort, good food, and friendly staff I can’t recommend this place due to the theft from our room. I’ve heard the casino at Royalton Riviera Cancun is closed and has been for a couple years. It is beautiful and food was excellent along with staff service but mosquitoes are a huge problem, Hi Rosemary, Happy you enjoyed your stay despite the mosquitoes. In all fairness, the room was spacious. And also I want to know how should we go about booking excursions and what’s the average pirces? I won’t get into how wrong this is here – please read post ‘how not to be an #AssOnVacation’. Discover genuine guest reviews for Royalton Riviera Cancun Resort & Spa - All Inclusive along with the latest prices and availability – book now. If you stay at the Hideaway, you do have access to the rest of the resort, but not the other way around. Also was this hotel a complete new build hotel, or was it a remodeling of another one? Also you mentioned that the casino is closed; are there any other amenities that are currently unavailable. We’re still living on the ‘Vitamin D high’ post-beach holiday and enjoying the renewed energy that came with it. In addition to the buffet that is open breakfast, lunch, and dinner, there are quite a few specialty restaurants to choose from. This region of Mexico is simply stunning so we want you to experience the very best of it. Hi Sarah, I’m going to the Royalton for a wedding in June/July and I’ve already booked with another travel agent. If you want to have fun with your kids head to the waterslide area. We were facing a smelly other side of the building! We are considering booking the hideaway section in 2017. Sarah, Hello Sarah thanks for all the tips been very helpful. That’s incredible. 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